UK Gambling Commission Updates Guidance on Segregation and Use of Customer Funds
Published Oct 03, 2023 | Updated Mar 31, 2026 | 1 min read
The UK Gambling Commission has updated its regulatory approach concerning how gambling operators manage and safeguard customer deposit funds. This revision follows the identification of errors related to deposit and segregation policies which raised concerns about the potential misuse of these funds during enforcement processes. The Commission emphasized that firms must ensure customer money is fully protected and separated from their operational funds, highlighting the critical need for strong financial controls and transparency during regulatory investigations. This update serves as a reminder to operators about their ongoing obligations to properly handle customer deposits and prevent any risk of these funds being inappropriately accessed or used. Strengthening the segregation and safeguarding mechanisms aims to improve consumer protection and regulatory compliance within the UK gambling sector.
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